A Bioca credit account allows approved customers to place orders using agreed payment terms instead of paying at checkout. Credit accounts are available to eligible business customers only.

Credit accounts are available to businesses, resellers, and bulk buyers. Approval is subject to review and eligibility criteria set by Bioca Laboratories.

To apply for a credit account, please contact Bioca Laboratories directly. Our team will provide you with the necessary application details and requirements.

Email: support@bioca.com.au

No. All credit account applications are assessed on an individual basis. Bioca Laboratories reserves the right to approve or decline credit applications at its discretion.

Payment terms are agreed upon at the time of approval and may vary depending on the account and order volume. Late payments may result in suspension of credit privileges.

For further information, please contact Bioca Laboratories directly.

Yes. Many of our products are manufactured and distributed from Australia, including products produced in Victoria. Some items or components may be sourced internationally to ensure consistent quality and availability. All products supplied by Bioca Laboratories meet strict quality standards.

For further product information, please contact Bioca Laboratories.

We accept PayPal, Mastercard, Visa and Electronic Funds Transfer (EFT) either by phone or through our online checkout system. All online transactions (other than EFT) are processed securely.

For credit account enquiries, please contact Bioca Laboratories directly.

Shipping varies based on your location and the value of your order. As we sell in bulk, many of our products may carry additional weight, which can affect shipping costs.

To see how much shipping will cost to your location, please click HERE for more information. You may also qualify for free shipping based on spend.

Free shipping is available for orders over $500 AUD within the Melbourne Metropolitan area, subject to eligible postcodes.

If you require assistance, please contact Bioca Laboratories.

We use a selection of various courier providers for the deliveries.

If you require a shipping update after 3–4 business days, please contact Bioca Laboratories so we can follow up.